We are committed to provide quality products and excellent customer service. Part of achieving this goal involves working with information that helps us understand what customers want when they visit our site.
Information You Provide Us:
We may collect certain personally identifiable information (“personal information” or “personal data”) from you, such as:
Name, User Name, Mailing and/or Shipping Addresses, Telephone number (including home and mobile), Date of Birth, Email Addresses and Credit/Debit card numbers.
We collect this information so we can process and send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment. When you make a purchase or join the Wine Club your credit card will be processed by Hannah Nicole Vineyards & Winery. Please check your credit card statement to verify that the charges have been properly processed. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order.
How We Use Email – After you place an order on our site, you will receive an email confirmation and, in most cases, an email with package tracking information.
We send our Newsletter, our email update on sales, products and wine information, to subscribers only. Unsubscribe instructions are included in each edition of the email. We do not sell or share email addresses with other companies. We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive.
Links To Other Sites – Occasionally we provide links to other sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
About Information We Share With Others – We do not, under and circumstances, share or sell your information to anyone.
Information We Do Not Share With Others – We do not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household.
We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies.
For both privacy and security purposes, all transaction information communicated between customers and our Web site is transmitted in an encrypted format, and all credit card information is deleted from our servers immediately after card authorization. Rest assured, we use an Enterprise level firewall that uses subscription services with active threat management, content filtering, virus protection, and comprehensive gateway security to help keep all information safe.
Updates To Our Information Practices – We’re always looking for ways to improve our site’s features and services and to improve the way we communicate our information practices. As a result, this statement is updated from time to time. We encourage you to periodically review this page for the latest information on our privacy practices. We will never change our policies with regard to releasing information to third parties without first notifying all customers and providing them with the opportunity to “opt-in” for correspondence from other companies.
Questions or Comments – Please Contact Us – For questions, comments or assistance with any privacy-related issues, we invite you to contact us via email email@example.com or call: 925.3923189. We’re always happy to help.
The TLDR for California residents is:
We do not sell your Personal Information.
Your California Privacy Rights
If you are a California resident, you may exercise the following rights.
Right to Know and Access
You may submit a verifiable request for information regarding the: (1) categories of Personal Information collected or disclosed by us; (2) purposes for which categories of Personal Information are collected by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you during the past twelve months.
Right to Delete
Subject to certain exceptions, you have the option to delete Personal Information about you that we have collected from you.
Requests for access to or deletion of Personal Information are subject to our ability to reasonably verify your identity in light of the information requested and pursuant to relevant CCPA requirements, limitations, and regulations.
Right to Equal Service and Price
You have the right not to receive discriminatory treatment for the exercise of your CCPA privacy rights, subject to certain limitations.
Lets Be Clear
We do not rent, sell, or share your Personal Information with nonaffiliated companies for their direct marketing purposes.
To exercise your rights under the CCPA, you or an authorize agent can make a request on your behalf at firstname.lastname@example.org.